What is a 'cookie'?
Cookies are small files which are sent to your browser (for example Internet Explorer or Firefox) and stored on your computer's hard disk. They only identify your computer and not you personally.
How does Austravel use cookies?
Cookies help speed up the booking process so that you do not need to re-type the same information again and again. If you are making a purchase we will also use cookies to keep track of the transaction from one page to the next. Other than this, we do not store your password or any other information in the cookie.
We also collect information relating to customer use, trends and patterns and use cookies and software tools to capture, measure and analyse site usage and related information.
If you also receive our email marketing, we will tailor the information we send you unless you tell us not to. This will enable us to send you more personalised and relevant communications. You will be given the opportunity on every communication to opt-out of this personalisation.
When you are on our website, we may interact with you and/or provide you with personalised information. We do this by using cookies to identify your individual website behaviour which allows us to provide you with more relevant personalised promotions.
When you are online but off our site, to help us deliver advertising effectively and avoid repeating adverts, we employ cookies. These cookies allow us to provide advertising off site which is more relevant to a user's interests. The information that we collect and share is anonymous and not personally identifiable. It does not contain a user's name, address, telephone number or email address.
How does Austravel use cookies?
| Site functionality | |
|---|---|
| Saved Accommodation | This cookie stores which hotels you have chosen to save on this website. |
| Recent Searches | This cookie stores details of your recent searches and is used to display the "Recent Searches" feature on this website. |
| JSESSIONID | This cookie is set when you arrive at the website and is used for... Without this cookie you will not be able to use this website. |
| Photo Competition | This cookie allows us to remember which photo you voted for and prevent fraudulent activity to artificially improve the results. |
| Help (Get Satisfaction) | The cookies set for Get Satisfaction help to identify our account holders and keep track of preferences you. They use aggregated, anonymous data to measure total audience size and traffic as well as conduct research to improve the Get Satisfaction Service. See getsatisfaction.com/privacy for more details. |
| Feedback Survey | Similar to JSESSIONID this cookie is set when you arrive at the feedback part of the website. Without this cookie you will not be able to submit your feedback. |
| Desktop/Mobile | This cookie remembers which version of the website you are viewing, desktop or mobile. |
| sIFR Flash Fonts | sIFR fonts are used within Flash. The cookie, sifrFetch, is set to indicate whether the browser supports Flash or not and therefore if sIFR fonts will work or not. |
| Client Login | Maintains a users session after logging into the post-booking client area. |
| WorldPay | Certain pages use the secure payment portal, WorldPay. |
| Analytics | |
| Tealeaf | These cookies contain data to analyse a user's actions across our website. The data stored in these cookies is only used internally. |
| Adinsight | This cookie enables us to track the interaction between our website and sales centre to help us improve customer experience. The data collected is anonymous and only used internally. |
| Yahoo | These cookies enable us to collect anonymous, aggregated visitor information including the number of visits, page views and traffic from marketing activity. The data stored in these cookies is only used internally. |
| Tagman, Convertro, Tealium | We use Tagman, Convertro and Tealium for tracking our marketing activity. The data collected is anonymous and only used internally. |
| Visual Website Optimizer | Visual Website Optimizer uses cookies to monitor performance of website design and function changes. The cookies are used to keep track of the Variation that a user has seen, the goals a user has completed and even the fact the user has become a part of the test or not. The data collected is anonymous and only used internally. More info: vwo.com/blog/eu-cookie-law-implications |
| Marketing | |
| Search Engines: Google, Bing, Yahoo etc | The cookies used for search engines allow us to monitor and enhance the performance of paid-for marketing activity. The data collected is anonymous and only used internally. |
| Affiliates: Commission Junction, Affiliate Future | These cookies provide us with information to monitor the performance of specially selected marketers, advertisers and publishers and help better serve and manage offers and ads across the web. conversantmedia.com/legal/privacy |
| TripAdvisor (SpotLight) | The cookies allow us to monitor and enhance the performance of paid-for marketing activity via TripAdvisor. The data collected is anonymous and only used internally. |
| FloodLight | The cookies allow us to monitor and enhance the performance of paid-for marketing activity via selected third parties. The data collected is anonymous and only used internally. |
| Third Party Advertising Networks (Display Advertising) including Right Media, MediaMath, Telegraph etc | These cookies allow us to track which adverts have driven traffic to our website. The information collected by these cookies is anonymous. |
| Criteo | Criteo shows personalised adverts when you are on some other websites based on the holidays that you've viewed on this website. The information collected by these cookies is anonymous. To opt out of receiving these cookies please visit www.criteo.com/privacy |
| Quantcast | Helps us measure and verify the size of our audience in different parts of the world for advertising. No personally identifiable information is stored. If you would prefer not to allow Quantcast cookies, you can manage your preferences at www.quantcast.com/opt-out |
| Adobe SiteCatalyst HBX (Hitbox) | Hitbox delivers long term tracking cookies; as part of Adobes's SiteCatalyst HBX application. |
| Social media | |
| AddThis | We use AddThis to enable customers to share our site content via social media tools such as Twitter and Facebook. This cookie doesn't contain any personally identifiable information. To opt out of receiving these cookies please visit www.addthis.com/privacy. The individual social networks may set their own cookies too. |
For more information about cookies set by our display advertising partners please visit www.youronlinechoices.com.
By using this site you consent to our use of cookies. More information about cookies, including instructions to amend your browser settings to refuse them can be found at www.allaboutcookies.org.